Home Maintenance and Repair Services

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24-hour Maintenance and Repair Services for Agents, Landlords & Homeowners

CityGroup is thrilled to announce HOMEFIX365 which is a groundbreaking and dedicated home maintenance and repair service directly aimed at agents, landlords and homeowners. HOMEFIX365 home maintenance and repair service is designed to meet the actual needs and address the common concerns of today’s homeowners. Homefix365 operates across the northwest with engineers in Preston, Chorley, Greater Manchester, Bolton, Blackburn, Blackpool and Liverpool.

HOMEFIX365 actually provides all the benefits and reliability of a large commercial company, benefits such as being accessible 24/7, 365 days a year, increased buying power, (which means lower parts and material costs), all trades in one place and at one price (meaning one invoice instead of many) extensive resources, availability, fast responses, technical skills, expertise and experience, accountability, guaranteed work, directly employed uniformed and DBS checked tradespeople. All HOMEFIX365’s work also includes professional oversight from an experienced and dedicated management team and the best bit of all is this is all at the cost of a one man band. We simply wont be beaten on cost.

HOMEFIX365 brings a new level of convenience, trust, and reliability to the home services market. This 24-hour service promises to address common home maintenance and repair concerns, ensuring that our customers experience unparalleled ease and satisfaction, which we guarantee.

Key Features of HOMEFIX365


  • Available 24/7, 365 days a year
  • All the benefits of a large commercial company delivered at the cost of a local one man band
  • All Trades in one place and delivered at one standard flat hourly rate
  • Increased purchasing power which means lower costs on supplies and materials
  • Professional fully uniformed and enhanced DBS checked engineers
  • Extensive resources, technical expertise and improved efficiencies
  • Professional oversight from a dedicated and experienced management team
  • All HOMEFIX365 work is Guaranteed for 12 months


CityGroup Managed Services Ltd

Providing the Highest Possible Quality of Service


Homes Maintained Across The North West


Reactive Jobs Completed Per Year

24/7 – 365

Emergency Response Service

What Sets HOMEFIX365 Apart?

At HOMEFIX365, we understand the frustration of dealing with home repairs and maintenance, and we have crafted a service that truly stands out. Here’s why HOMEFIX365 is the ultimate choice for homeowners:
Available 24/7, 365 Days a Year
Emergencies don’t follow a 9-to-5 schedule, and neither do we. Whether it’s a burst pipe at midnight or an electrical fault on a public holiday, our 24-hour helpdesk team is ready to respond swiftly, providing you with peace of mind around the clock. Our commitment to being available every hour of every day ensures that you’re never left stranded in a crisis.
Trusted, Time-Served Engineers
Our engineers are the heart of HOMEFIX365. Each professional maintenance engineer on our reactive team is highly skilled, polite and friendly and has years of working experience in their respective trades. They proudly wear their uniforms and carry digital ID badges that ensure transparency and security. To further guarantee your safety and peace of mind, all our engineers have undergone enhanced DBS checks as standard.
Female Engineers Available
At HOMEFIX365, we understand the importance of feeling comfortable with who you invite into your home. That’s why we offer the option to request female engineers, making our service more inclusive and catering to the preferences of all our customers.

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    Services We Cover

    Your Trusted Partner in Home Maintenance

    • No More Availability Issues: With a 24/7 service, you can count on us to be there whenever you need our help.

    • Transparent Pricing: We offer fair, upfront quotes with no hidden costs or unnecessary recommendations. Say goodbye to inflated estimates and unexpected add-ons.
    • Quick and Efficient Service: We pride ourselves on our high first-time fix rate, minimising the inconvenience and disruption to your home life.

    • One Partner for All Trades: Managing multiple contractors for different jobs can be a headache. HOMEFIX365 provides a complete range of services all under one roof, so you don’t have to juggle multiple relationships for minor repairs or significant renovations.

    “CityGroup have managed our cleaning contract and have provided support FM services for the past 7 years. Their customer service and professionalism is first class and 2nd to none and after being in contracts with various FM companies prior to CityGroup they are leagues ahead on every level.”

    “RPPM manages an extensive portfolio of commercial property in the North-West. RPPM uses City Group for a large number of reactive and planned facilities management and maintenance. City Group is an extremely professional outfit with a pool of highly skilled contractors.”

    “I have worked with City Group for around ten years, they are very professional, hardworking and transparent and a pleasure to deal with.”

    “Our commercial agency has used City Group FM for over ten years, they are professional, quick to respond and will always look to resolve a problem no matter how large or small.”

    “City Group have looked after ITV for over 8 years. They are extremely proactive, have a fantastic approach to customer service and a great desire to always deliver the best outcome. Great people led by a great management team.”

    “We as a company are extremely happy with City Group, especially the girls on the helpdesk, they are very accommodating and go out of their way to help in any situation and if they aren’t sure they do there upmost to collate information to help solve the problem.I would highly recommend City Group to anyone who requires FM and any reactive services”

    “Quick note to say a big thank you to the whole team and you for all the extra effort that was put, you guys went an incredible way to making our premises look amazing for our CQC inspection, I sincerely appreciate everything CityGroup did, the floors looked amazing and one of the CQC inspectors that I did a walk round with was so impressed he wanted to know who did the cleaning!!! Please pass this feedback on to all involved”

    “City Group’s professional approach combined with strong knowledge and management team has proven a winning combination, evidently why we have worked with them for over 4 years.”

    Comprehensive Services for Your Every Need

    HOMEFIX365 is your one-stop solution for a wide array of home maintenance and repair needs. Our services include:
    Plumbing: From minor leaks to major plumbing emergencies, our experts have you covered.
    Electrical Services: Our qualified electricians handle everything from wiring and lighting to fault diagnostics and repairs.
    Gas Safe Engineers: For safe and compliant gas appliance installation and repairs.
    Joinery: Expert carpentry services for repairs and installations.
    General Building and Roofing: Comprehensive solutions for all your building and roofing needs, from minor repairs to large-scale projects.
    Landscaping: Comprehensive solutions for all your external green and hard spaces.

    Experience the HOMEFIX365 Difference

    With HOMEFIX365, City Group is committed to redefining the standards of home maintenance and repair services. We aim to provide our customers with reliable, hassle-free, and trustworthy solutions, making home maintenance a seamless experience with directly employed engineers operating across the northwest of England and in Preston, Chorley, Greater Manchester, Bolton, Blackburn, and Liverpool.
    Join us in welcoming a new era of home services that put your needs first. Whether it’s an emergency repair or planned maintenance, HOMEFIX365 is here to help every hour of every day, 365 days a year.
    For more information or to schedule a service, please call us on freephone 0800 978 8322 or email helpdesk@citygroupms.co.uk
    City Group is a leading provider of comprehensive property and facilities management services. With a commitment to excellence and innovation, we strive to deliver solutions that enhance the lives of our customers and set new benchmarks in the industry.
    City Group: Elevating Standards, Every Day.
    We look forward to serving you with HOMEFIX365, the home maintenance solution we’ve all been waiting for.

    Find out how we can help your business

    We'd love to hear from you - send us a message and we'll get back to you as soon as we can.
    Alternatively, you can call our Helpdesk any time on: 0800 978 8322.

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