Home Maintenance and Repair Services

Get in Touch

24-Hour Reactive Maintenance Services for Managing Agents, Landlords & Homeowners 

CityGroup is thrilled to announce HOMEFIX365 which is a groundbreaking and dedicated home maintenance and repair service directly aimed at agents, landlords and homeowners. HOMEFIX365 home maintenance and repair service is designed to meet the actual needs and address the common concerns of today’s homeowners. Homefix365 operates across the northwest with engineers in Preston, Chorley, Greater Manchester, Bolton, Blackburn, Blackpool and Liverpool.

HOMEFIX365 actually provides all the benefits and reliability of a large commercial company, benefits such as being accessible 24/7, 365 days a year, increased buying power, (which means lower parts and material costs), all trades in one place and at one price (meaning one invoice instead of many) extensive resources, availability, fast responses, technical skills, expertise and experience, accountability, guaranteed work, directly employed uniformed and DBS checked tradespeople. All HOMEFIX365’s work also includes professional oversight from an experienced and dedicated management team and the best bit of all is this is all at the cost of a one man band. We simply wont be beaten on cost.

HOMEFIX365 brings a new level of convenience, trust, and reliability to the home services market. This 24-hour service promises to address common home maintenance and repair concerns, ensuring that our customers experience unparalleled ease and satisfaction, which we guarantee.

Key Features of HOMEFIX365

 

  • Available 24/7, 365 days a year
  • All the benefits of a large commercial company delivered at a reduced cost
  • All Trades in one place and delivered at one standard flat hourly rate
  • Increased purchasing power through CityProcure which means lower costs on supplies and materials
  • Professional, fully uniformed and enhanced DBS checked engineers
  • Extensive resources, technical expertise and improved efficiencies
  • Professional oversight from a dedicated and experienced management team
  • All HOMEFIX365 work is Guaranteed for 18 months

 

CityGroup Managed Services Ltd

Providing the Highest Possible Quality of Service

9900

Homes Maintained Across The North West

22,000+

Reactive Jobs Completed Per Year

24/7 – 365

Emergency 1hr Response Service

What Sets HOMEFIX365 Apart?

At HOMEFIX365, we understand the frustration of dealing with home repairs and maintenance, and we have crafted a service that truly stands out. Here’s why HOMEFIX365 is the ultimate choice for homeowners:

Available 24/7, 365 Days a Year

Emergencies don’t follow a 9-to-5 schedule, and neither do we. Whether it’s a burst pipe at midnight or an electrical fault on a public holiday, our 24-hour helpdesk team is ready to respond swiftly, providing you with peace of mind around the clock. Our commitment to being available every hour of every day ensures that you’re never left stranded in a crisis.

Trusted, Time-Served Engineers

Our engineers are the heart of HOMEFIX365. Each professional maintenance engineer on our reactive team is highly skilled, polite and friendly and has years of working experience in their respective trades. They proudly wear their uniforms and carry digital ID badges that ensure transparency and security. To further guarantee your safety and peace of mind, all our engineers have undergone enhanced DBS checks as standard.

Female Engineers Available

At HOMEFIX365, we understand the importance of feeling comfortable with who you invite into your home. That’s why we offer the option to request female engineers, making our service more inclusive and catering to the preferences of all our customers.

Contact Us Request a Quote

    Request a Callback

    Complete the form below and we will be in touch to discuss your requirements.

    Services We Cover

    Your Trusted Partner in Home Maintenance

    • No More Availability Issues: With a 24/7 service, you can count on us to be there whenever you need our help that means we have you covered 24hrs a day, seven days a week, 365 days a year.
    • Engineers You Can Trust: All Engineers come with fully enhanced DBS checks as standard. We understand how important it is for our clients to feel safe with the people they let in to their homes. That’s why all our engineers have full background and criminal record checks completed before they start frontline duties.
    • Transparent Pricing: We offer fair, upfront quotes with no hidden costs or unnecessary recommendations. Say goodbye to inflated estimates and unexpected add-ons. All our engineer job sheets and subsequent quotes have to be signed off by our Duty Manager to ensure that we are recommending only the most cost effective solutions.
    • Quick and Efficient Service: We pride ourselves on our high first-time fix rate, minimising the inconvenience and disruption to your home or tenants life.
    • We Believe in Doing a Great Job: We always do our best to ensure our clients are happy with our services. If things do go wrong, as they sometimes do, you will find that our level of commitment & accountability is second to none, as are sole aim is to forge long-term, lasting client relationships.
    • One Partner for All Trades: Managing multiple contractors for different jobs can be a headache. HOMEFIX365 provides a complete range of services all under one roof, so you don’t have to juggle multiple relationships for minor repairs or significant renovations.

    “CityGroup have managed our cleaning contract and have provided FM support services for the past 7 years. Their customer service and professionalism is first class and with experience second to none, after being in contracts with various FM companies prior to CityGroup they are leagues ahead on every level.”

    “RPPM manages an extensive portfolio of commercial property across the North-West. RPPM uses CityGroup for a large number of reactive and planned facilities management and maintenance. City Group is an extremely professional outfit with a pool of highly skilled contractors.”

    “I have worked with CityGroup for around ten years, they are very professional, hardworking, transparent and a pleasure to deal with.”

    “Our commercial management agency has used CityGroup FM for over ten years, they are professional, quick to respond and will always look to resolve a problem no matter how large or small.”

    “CityGroup have looked after ITV for over 8 years. They are extremely proactive, have a fantastic approach to customer service and a great desire to always deliver the best outcome. Great people led by a great management team.”

    “We as a company are extremely happy with City Group, especially the girls on the helpdesk, they are very accommodating and go out of their way to help in any situation and if they aren’t sure they do there upmost to collate information to help solve the problem. I would highly recommend CityGroup to anyone who requires FM and any reactive or contracted services”

    “Quick note to say a big thank you to the whole team and you for all the extra effort that was put, you guys went an incredible way to making our premises look amazing for our CQC inspection, I sincerely appreciate everything CityGroup do, the floors looked amazing and one of the CQC inspectors that I did a walk round with was so impressed he wanted to know who did the cleaning!!! Please pass this feedback on to all involved”

    “City Group’s professional approach combined with strong knowledge and a great management team has proven a winning combination, evidently why we have worked with them for over 4 years.”

    “I just wanted to drop an email to say how pleased I am with your company’s services. We have been using City Group for reactive maintenance when out Handyman is unable to do the job/on AL and even the houses are passing on positive feedback which is wonderful! Even the bigger jobs are also really easy to manage through City Group. We have used other companies where I have struggled with communication and updates, but I have let my team know to put jobs through to you guys when needed. We had 2 call outs yesterday for plumbing and they were fixed the same day!”

    “CityGroupFM has consistently delivered outstanding facilities management services with a level of professionalism and attention to detail that truly sets them apart. Their team is responsive, reliable, and always willing to go the extra mile. We’ve seen a real improvement in operational efficiency since partnering with them.”

    “CityGroupFM’s 24hr maintenance service has been a game-changer for us. Knowing we have access to fast, professional support around the clock gives us total peace of mind. Their team is prompt, knowledgeable, and always ready to resolve issues efficiently.”

    “CityGroupFM’s cleaning services are second to none. Their attention to detail, professionalism, and consistent high standards have made a noticeable difference in the cleanliness and presentation of our premises.”

    Comprehensive Services for Your Every Need

    HOMEFIX365 is your one-stop solution for a wide array of home maintenance and repair needs. Our services include:

    Plumbing: From minor leaks to major plumbing emergencies, our experts have you covered.

    Electrical Services: Our qualified electricians handle everything from wiring and lighting to fault diagnostics and repairs.

    Gas Safe Engineers: For safe and compliant gas appliance installation and repairs.

    Joinery: Expert carpentry services for repairs and installations.

    General Building and Roofing: Comprehensive solutions for all your building and roofing needs, from minor repairs to large-scale projects.

    Landscaping: Comprehensive solutions for all your external green and hard spaces.

    Experience the HOMEFIX365 Difference

    With HOMEFIX365, City Group is committed to redefining the standards of home maintenance and repair services. We aim to provide our customers with reliable, hassle-free, and trustworthy solutions, making home maintenance a seamless experience with directly employed engineers operating across the northwest of England and in Preston, Chorley, Greater Manchester, Bolton, Blackburn, and Liverpool.

    Join us in welcoming a new era of home services that put your needs first. Whether it’s an emergency repair or planned maintenance, HOMEFIX365 is here to help every hour of every day, 365 days a year.

    For more information or to schedule a service, please call us on freephone 0800 978 8322 or email helpdesk@citygroupms.co.uk

    City Group is a leading provider of comprehensive property and facilities management services. With a commitment to excellence and innovation, we strive to deliver solutions that enhance the lives of our customers and set new benchmarks in the industry.

    City Group: Elevating Standards, Every Day.
    We look forward to serving you with HOMEFIX365, the home maintenance solution we’ve all been waiting for.

    Find out how we can help your business

    We'd love to hear from you - send us a message and we'll get back to you as soon as we can.
    Alternatively, you can call our Helpdesk any time on: 0800 978 8322.

      Latest News