Professional Facilities Maintenance Services for Residential Housing Provided Across the North West

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    The Benefits of Choosing CityGroup’s Professional Facilities Maintenance Service for Your Residential Maintenance Needs

    Maintaining residential properties can be daunting for property owners, especially regarding instructing contractors you do not know personally. From minor repairs to major refurbishments, the challenges are endless. That’s where CityGroup’s Facilities Maintenance Service comes into play, offering a professional and dependable solution for all your residential maintenance needs. Below, we’ll dive into the numerous advantages of partnering with CityGroup. This company is committed to delivering first-class maintenance and refurbishment services to the Residential Housing Sector across Northwest England.

    DBS Checks on All Staff

    At CityGroup, safety and trust are paramount. We understand the importance of knowing who works in and around your home. That’s why we conduct Disclosure and Barring Service (DBS) checks on all our staff. Our rigorous background checks ensure that every team member has a clean record, providing peace of mind to our clients. This has been our standard practice for the past ten years. We also go one step further and ultimately base our recruitment and hiring decisions on asking, “Would we be happy with this person working on my house?” Our founders have asked this question since 2011, and it pays dividends, as we want our clients to feel safe and secure at all times.

     

    Uniformed, Qualified, and Experienced Front-line Operatives

    Our front-line operatives are the face of CityGroup, and they are highly trained professionals who take pride in their work. They wear uniforms, not just as a symbol of their professionalism but also to enhance security and quickly identify our staff. With qualifications and experience in a wide range of maintenance tasks, our operatives are ready to tackle any challenge that comes their way.

    A One-Stop-Shop for All Trades

    CityGroup simplifies maintenance by serving as your comprehensive “one-stop-shop” for all trades. Whether you need plumbing, electrical, joinery, carpentry, decorating, or any other maintenance service, we have experts in every field, all under one roof. This streamlined approach saves you time and eliminates the hassle of coordinating with multiple contractors.

     

    Dedicated Management Team

    Behind every successful operation is a dedicated management team. CityGroup boasts an experienced and dedicated management team that ensures every task is carried out efficiently and effectively. From planning and scheduling to overseeing on-site work, our management team ensures that all projects run smoothly and are completed to the highest standards.

    12-Month Guarantee on All Repairs

    Quality assurance is a core principle at CityGroup. We stand by the quality of our workmanship, so we offer a 12-month guarantee on all repairs. If any issues arise within this period, we will address them promptly at no additional cost. This commitment to our work ensures client satisfaction and underscores our dedication to providing long-lasting solutions.

     

    Competitive Pricing

    We understand that managing your home repairs involves budget considerations. CityGroup is committed to offering our services at the correct cost. Our pricing is competitive, transparent, and tailored to your specific needs. You can count on CityGroup to deliver high-quality maintenance services without breaking the bank.

     

    Building Long-Lasting Relationships

    At CityGroup, our focus extends beyond just providing maintenance services. We aim to forge long-term relationships with every single client, regardless of the value of the work. Open communication, trust, and reliability are the cornerstones of a successful partnership. We are here not just for one project but as your trusted partner for all your future residential maintenance needs.

    Why choose CityGroup?

    CityGroup’s Facilities Maintenance Service is your go-to partner for residential housing maintenance needs. With DBS-checked staff, qualified front-line operatives, a dedicated management team, a 12-month guarantee on repairs, and competitive pricing, we offer a comprehensive solution that ensures the longevity and value of your residential properties. Our commitment to building long-lasting relationships means you can rely on CityGroup for all your future maintenance requirements. Contact us today to experience the CityGroup difference. Your satisfaction is our top priority.

    “CityGroup have managed our cleaning contract and have provided support FM services for the past 7 years. Their customer service and professionalism is first class and 2nd to none and after being in contracts with various FM companies prior to CityGroup they are leagues ahead on every level.”

    “RPPM manages an extensive portfolio of commercial property in the North-West. RPPM uses City Group for a large number of reactive and planned facilities management and maintenance. City Group is an extremely professional outfit with a pool of highly skilled contractors.”

    “I have worked with City Group for around ten years, they are very professional, hardworking and transparent and a pleasure to deal with.”

    “Our commercial agency has used City Group FM for over ten years, they are professional, quick to respond and will always look to resolve a problem no matter how large or small.”

    “City Group have looked after ITV for over 8 years. They are extremely proactive, have a fantastic approach to customer service and a great desire to always deliver the best outcome. Great people led by a great management team.”

    “We as a company are extremely happy with City Group, especially the girls on the helpdesk, they are very accommodating and go out of their way to help in any situation and if they aren’t sure they do there upmost to collate information to help solve the problem.I would highly recommend City Group to anyone who requires FM and any reactive services”

    “Quick note to say a big thank you to the whole team and you for all the extra effort that was put, you guys went an incredible way to making our premises look amazing for our CQC inspection, I sincerely appreciate everything CityGroup did, the floors looked amazing and one of the CQC inspectors that I did a walk round with was so impressed he wanted who did the cleaning!!! Please pass this feedback on to all involved”

    “City Group’s professional approach combined with strong knowledge and management team has proven a winning combination, evidently why we have worked with them for over 4 years.”

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