Alarm Response & Dog Handler Response

Alarm Response & Dog Handler Response Services from CityGroup

CityGroup is a complete security solution provider in Preston, Lancashire, providing cost-effective security services across the North West region. CityGroup provides alarm response, static protection, mobile patrol, and experienced dog handler services. As a company, we focus on being big enough to excel but small enough to know who you are and understand the intricacies of your business and premises. Therefore, we only employ experienced security professionals who are effective at their roles.

Alarm Response & Dog Handlers

CityGroup provides professional security guards of all levels and experienced security dog handlers to clients across the Northwest of England. We have vast experience across our leadership and management teams in multiple markets, and CityGroup can offer a tailored security solution to suit almost any client requirement. So whether you need a fully vetted and DBS-checked security guard to work in sheltered accommodation or a high-value retail environment, a trained driver, a residential gatehouse, or a covert store operative, we can help.

Please keep in mind that most security companies can provide you with a service, but CityGroup understands the importance of and prides itself on matching each requirement with the right person or people for the job. Our approach guarantees continuity and ensures our success in achieving outstanding service delivery.

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Keyholding, Alarm Response & Mobile Patrols

CityGroup provides a mobile patrol and rapid alarm response service to clients across Preston and the Northwest of England.

Whether you’re looking for random patrols through the night at a residential property/commercial property or an opening & closing service for your business, then CityGroup is your one-stop-shop for a security service partner.

Experienced Dog Handlers

CityGroup provides SIA-licensed and experienced security dog handlers across the northwest. Additionally, CityGroup’s dog section utilises Working Line Czech German Shepherds sourced from Holland. It has its own company training facility and working kennels to ensure each dog’s progression and stability are continuously moving forward and monitored closely. CityGroup also has its own breeding program, which complements a robust selection process from genetically correct dogs for specialist security and personal protection work.

Why choose CityGroup?

Established in 2011

CityGroup has been trading for over ten years and has grown steadily. Excellent staff retention means that many guards who were with us initially are still with us. CityGroup places a strong focus on vetting its staff. In addition to background checks, the guards we place on student sites are added to our monitoring service with the Disclosure and Barring Service (DBS), reducing the risks of missed convictions.

While searching for a security provider, you will find many options.
CityGroup’s security division has always been an exclusive service. However, please note that CityGroup being an exclusive security provider does not mean that we are expensive. On the contrary, we are incredibly competitive, but it does mean that as a professional security company, we much prefer quality over quantity. Our security division client portfolio includes many high-net-worth individuals, premiership football players, TV stars, successful business owners, and everyday brands. In addition, many of our clients have multiple homes across the UK and abroad, so they need an experienced company that can provide robust consultant-led packages.

Interested? Call the CityGroup team today.

“CityGroup have managed our cleaning contract and have provided FM support services for the past 7 years. Their customer service and professionalism is first class and with experience second to none, after being in contracts with various FM companies prior to CityGroup they are leagues ahead on every level.”

“RPPM manages an extensive portfolio of commercial property across the North-West. RPPM uses CityGroup for a large number of reactive and planned facilities management and maintenance. City Group is an extremely professional outfit with a pool of highly skilled contractors.”

“I have worked with CityGroup for around ten years, they are very professional, hardworking, transparent and a pleasure to deal with.”

“Our commercial management agency has used CityGroup FM for over ten years, they are professional, quick to respond and will always look to resolve a problem no matter how large or small.”

“CityGroup have looked after ITV for over 8 years. They are extremely proactive, have a fantastic approach to customer service and a great desire to always deliver the best outcome. Great people led by a great management team.”

“We as a company are extremely happy with City Group, especially the girls on the helpdesk, they are very accommodating and go out of their way to help in any situation and if they aren’t sure they do there upmost to collate information to help solve the problem. I would highly recommend CityGroup to anyone who requires FM and any reactive or contracted services”

“Quick note to say a big thank you to the whole team and you for all the extra effort that was put, you guys went an incredible way to making our premises look amazing for our CQC inspection, I sincerely appreciate everything CityGroup do, the floors looked amazing and one of the CQC inspectors that I did a walk round with was so impressed he wanted to know who did the cleaning!!! Please pass this feedback on to all involved”

“City Group’s professional approach combined with strong knowledge and a great management team has proven a winning combination, evidently why we have worked with them for over 4 years.”

“I just wanted to drop an email to say how pleased I am with your company’s services. We have been using City Group for reactive maintenance when out Handyman is unable to do the job/on AL and even the houses are passing on positive feedback which is wonderful! Even the bigger jobs are also really easy to manage through City Group. We have used other companies where I have struggled with communication and updates, but I have let my team know to put jobs through to you guys when needed. We had 2 call outs yesterday for plumbing and they were fixed the same day!”

“CityGroupFM has consistently delivered outstanding facilities management services with a level of professionalism and attention to detail that truly sets them apart. Their team is responsive, reliable, and always willing to go the extra mile. We’ve seen a real improvement in operational efficiency since partnering with them.”

“CityGroupFM’s 24hr maintenance service has been a game-changer for us. Knowing we have access to fast, professional support around the clock gives us total peace of mind. Their team is prompt, knowledgeable, and always ready to resolve issues efficiently.”

“CityGroupFM’s cleaning services are second to none. Their attention to detail, professionalism, and consistent high standards have made a noticeable difference in the cleanliness and presentation of our premises.”

Areas we cover

We provide Alarm Response & Dog Handler Response services throughout the North West, including Lancashire, Blackpool, Preston, Cumbria, and Manchester. Contact us if you operate within these areas, and we’ll discuss a solution that suits you.